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Method, part 1 of 5: Fit

Fit: Decide What Useful Business Looks Like

The customer, the requirement and the economics have to fit your operation before more demand is worth paying for.

What you getCommercial-fit brief
The buyer question

Which customers are worth winning?

Your input

Your offer, customer examples, what you will and will not take on, and the sales outcomes you already record.

Why it matters

Not every enquiry is worth having

An enquiry only has value if you can serve it and it can turn into business.

So we define what a good enquiry or account looks like first. Targeting, pages and follow-up then all chase the same thing.

What decides fit

Freight and software ask different questions

Every client sets its own answers. These are the questions we start from.

What makes an enquiry commercially useful: service, equipment, geography, timing and priority for freight; use case, organisation, integrations, buying roles and adoption for software

A worked example

A rubber-lined tanker operator and a dock scheduling software company, side by side.

Freight business: example considerations

ServiceFull loads of ADR class 8 in rubber-lined tanks, rather than general palletised freight.
EquipmentRequests that need the tank type, lining or temperature control the operation actually runs.
GeographyLanes out of the Rhine ports into southern Germany, where a return load is realistic.
TimingRecurring weekly volume ahead of a single urgent load for next Tuesday.
Commercial priorityManufacturers with contract potential before one-off spot requests.

Logistics software: example considerations

Use caseDock scheduling at busy distribution centres, rather than route planning.
Organisation3PLs and retailers running several warehouses with inbound congestion.
IntegrationsSites already on a warehouse system the product connects to.
Buying rolesAn operations lead who owns the problem and an IT owner who approves the connection.
Adoption contextTeams replacing spreadsheet or email booking, with someone named to run the rollout.
Criteria agreed with the businessExamples, not a scoring model

What we build

A clear definition of who to chase

What we build

A commercial-fit brief, what is in and out of scope, priority segments and agreed sales stages.

Your input

Your offer, customer examples, what you will and will not take on, and the sales outcomes you already record.

What you get

Who to pursue, what each page should qualify and what counts as a good enquiry, agreed before any budget moves.

What we will not do

Pretend a handful of enquiries is enough for a scoring model.

Growth review

Get a logistics growth review

Three opportunities for your website and customer acquisition, each with a first action you can take straight away.

Tell us about the business and the website, and we review it and write it up.

Is this a sales call? No. The review is yours whether or not we work together.

The Logistics Growth Review folio: a navy cover beside a sheet with three sections
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